This policy explains how your personal information is used, collected and distributed when you visit or make a purchase from our marketplace and by using our site as a customer or vendor you are subjected to this policy and are in agreement with it.
How we collect your information
When using our marketplace , we collect your information from your device or laptop ,including information relating to what web browser you are using and other personal or sensitive information and cookies . When you search for products on our store or use any of our links to arrive on our site and you login as a vendor or customer using emails and fill in your store details and the pages you visit on our site ,we collect all that information about how you engage and interact with our site. When you upload your product details , address , phone number and social media links , we collect and store this information on our marketplace.
We collect this information using :
- Cookies and in the context of the internet, they are small text files that websites like TeachMzantsi retains about a user’s device (like a computer or phone) to remember information about their browsing session , for more information on what cookies are and how you can disable them please visit http://www.allaboutcookies.org.
- Tags , pixels etc are also used in collecting information about a user on our site.
- When customers buy products on our store from various vendors, we collect information from them such as their email address , billing address, name and surname , shipping address etc. We collect information using log files which help us track actions done by users and their engagement on our site and they collect information like time stamps , IP address , what browser you use and more.
How we share and use your information
We as TeachMzantsi share your information in order to comply with and adhere to relevant legislation and the applicable laws of our country and we share your information with google analytics to help us understand how users are engaging on our site.
We use this information to contact you when processing shipping, when you experience any issues about an order and log a compliant ,we check on our system the order information to confirm that indeed you made an order and we are then able to assist you with refunds etc. When having this information we are able to detect and prevent certain risks such as fraud .We use your personal information as well for store announcements , advertising , sharing a vendor’s store updates ,specials or discounts and other information that may be relevant and of interest to you .For more information on how google uses this information , please visit https://www.google.com/intl/en/policies/privacy/.
How we protect your personal information
TeachMzantsi has implemented measures to protect your personal data against any unlawful processing or activity and against losses. Our Marketplace is protected in such a way that it cannot be accessed without logging in. Your information is protected against unlawful or unwanted use by means of a username/email and a password that is required to in order to login. Communications with our site itself is protected as well and the inclusion of ‘https’ in the browser’s url (the web address bar) proves it.
Retention of Data
Order information will be stored on our site for the purposes mentioned above until you decide to want to delete it .If should you prefer to delete your information ,contact us and we will assist you. We do not change our site’s data collection and use practices when we happen to see a Do not track signal from your browser.
Enterprise restructuring/transfer
As TeachMzantsi , we are currently still developing and making this site beneficial and useful to our users therefore , it may occur that one or more divisions or assets of our site may be transferred to third parties or we may merge or be in a partnership with third parties. We will definitely inform when such things occur and you have an option to always opt out of the service.
Changes in policy
Our privacy policy may be amended as times go by due to the ever changing world and laws we are subjected to and we as TeachMzantsi will have to make the necessary changes to our policy and these changes will be communicated through this platform .
Need Assistance?
For any questions or complaints or need more information about our privacy policy, you may contact us on +27 68 253 2841 and you may send us an email on athidikana@gmail.com and you may also visit our contact page on https://teachmzantsi.com/contact-form/