Description
This 21 page CAPS-aligned summary covers the complete Grade 12 Business Studies curriculum based on the Consumo textbook. It is clearly structured per chapter and term, making it ideal for exam preparation, classroom use, and study support throughout the year.
Chapters included:
• Business Environments – Micro, Market & Macro + PESTLE
• Business Performance – Strategies, creative thinking, and BSC
• Conflict Management – Conflict types, handling, CCMA
• Human Capital – Recruitment, skills development & labour law
• General Management – Entrepreneurship, leadership styles, functions
• Ethics & CSR – Professional conduct, corporate responsibility
• Marketing – The 7 Ps, strategy, consumer rights, franchising
• Investment – Options, risk, return, diversification
• Insurance – Short- vs long-term, principles, and risk management
Features:
• “What do you learn here?” overviews for each unit
• Glossaries with clear definitions
• Structured explanations and examples
• Excellent for test prep, revision, and concept reinforcement




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