By using TeachMzantsi as a customer or a vendor , you are subjected to these terms and conditions and you are in agreement with them.
Please note: For digital products , refunds are only given , should a vendor not be able to provide you with a proper replacement or refuses to do so.
After purchasing customers may request for refunds on the following grounds for physical products:
- Product is damaged, defective, and unusable for learning or teaching and vendor did not mention this and cannot provide you with a replacement.
- The product received is incorrect , vendor sent the wrong item and replacement cannot be made.
- The refund request is made within 72 hours after receiving the product
For more information , please visit our Return and refund policy page
Community Rules
- Customers and members must conduct themselves in a responsible and professional manner when engaging on the site and any form of hate speech or unruly conduct will result in the deletion of the customer or vendors account .
- We take our customers and vendors privacy and personal information seriously and we as TeachMzantsi will never sell or disseminate any personal information information regarding a vendor or customer to third parties and the same goes for vendors ,no vendor is allowed to share information about customers to third parties as this will lead to them being permanently removed from the marketplace .
- Customers and vendors are most welcome to share job opportunities that can assist one who is actively seeking employment , internship or a bursary . Just remember that the good you give to others is what will be given back to you!
- Vendors and customers are welcome to share events that cater to needs and livelihood of communities whether it’s a study camp ,sports events looking for young talented children or online meetings etc.
Terms of use
Rules for TeachMzantsi Vendor
- Vendor must carry and conduct themselves in a respective and professional manner when dealing with customers , any inappropriate behavior will not be tolerated on the site and will result in serious action taken against the vendor’s account
- Vendors will be compensated 65% of the sales ( admin earns 35% of sales made )made on the site and this includes the selling of digital and physical products and and will be paid every month end. . Payouts may take 7 business days to reflect on the vendors bank account.
- Vendor found guilty of copyright infringement will face serious action and will result in the deletion of their account on TeachMzantsi
- All vendors must fill in the registration form in order to begin selling on the site and this will be sent for approval to either be accepted or rejected by admin.
- Vendors must sell products in a professional and orderly manner by providing all the relevant details in the product description and upload clear pictures of the original product and all the details stated must match with the product uploaded . Your product will be sent for approval and should you fail to do or meet the above mention, your product will be declined and will be accepted once you meet the above mention.
- Vendors are not allowed ? to sell or share assignments, assessments or any examination resources that promotes cheating.
- Vendors are not allowed to ask customers for personal information or direct payments outside of the site using their account details and should vendors be found guilty of this ,serious action will be taken against them. TeachMzantsi will not be held liable for any actions made outside of the site.
Shipping policy
Order processing and delivery schedule
Once an order is made by a customer , the order will be sent to the relevant vendor that will be responsible for processing and shipping the product to you and they are to adhere to the following delivery schedule
For more information , visit our shipping policy page
Copyright Rules
Vendors must ensure that the products they upload are their own and do not constitute copyright infringement as serious action will be taken against them should they be found guilty. Copyright strikes and reports made against a product may result in the deletion of the product and should it continue will result in the deletion of the vendors account. TeachMzantsi will not be held responsible for any copyright infringement acts made by vendors on the site
Please note: These terms and conditions override all vendor store rules and policies and may be updated or amended.
Need help?
For questions or issues related to our terms and conditions ,contact us on
Email: athidikana@gmail.com
Call/Whatsapp : +27 67 282 1749
Company address: 2 Linden Street , Sandown , Sandton , Gauteng , 2031
Operating hours : 10:00 am – 6:00 pm UTC +2 (SAST)
(Monday to Friday )
Saturday (10:00 am – 3:00pm)
Sunday( closed)
To connect with us on our social platforms , please visit